All products purchased will be fully insured by the shipping carrier while in transit from the seller to the buyer. If there is any damage to the purchased artwork, Art Habit must be informed within forty-eight (48) hours by email (firstname.lastname@example.org) detailing the damages and the buyer must provide photos of the damages. If the damages are deemed substantial, the artwork may be returned (shipping costs paid by buyer) for a full refund within fourteen (14) days. If the buyer wishes to return an artwork due to other reasons not related to damages such as general dissatisfaction with the artwork, the buyer must submit an email request and ship the artwork back fully insured to the given address. If the artwork is received back in good condition, refund will be processed by the same method of payment within fourteen (14) days. The Company is not obligated under any circumstance to, but may in its sole discretion, credit the User’s account for additional use of the Site or Services/offer refunds of amounts paid.